Soleris® Next Generation Preventative Maintenance
SKU No.  680000212  | Catalog No.  SNG-PM-100
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Soleris® Next Generation Preventative Maintenance

SKU No.  680000212  |  Catalog No.  SNG-PM-100

  • On-site preventive maintenance service visit (Platinum and Gold Only)
  • Cost of replacement parts included for one year after service (Platinum Only)
  • Temperature and optical calibration
  • Internal and external cleaning/inspection (Platinum and Gold Only)
  • Software upgrade (if available)
  • Refresher training upon request (No certification provided)
  • Unlimited phone and web support
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Qty:
Minimum quantity required: 1
This item must be ordered in multiples of one case. Quantity per case: 1
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Participation in the preventive maintenance program can ensure the system is running optimally and potentially minimize downtime. The integrity of every Soleris® assay can be compromised if the temperature and light sources are outside the specification limits or the operating system driving the Soleris instrument is not properly maintained. The preventive maintenance service will be scheduled once the purchase order is received. System will be certified through the end of the month, one year from date of service.
Specifications
BrandSoleris®
Package Weightkg

Additional Information

Soleris Next Generation service options

SNG-PM-100: Preventive Maintenance – Platinum Level

Includes:

  • On-site preventive maintenance service visit
  • Cost of replacement parts included for one year after service
  • Temperature and optical calibration
  • Internal and external cleaning/inspection
  • Software upgrade (if available)
  • Refresher training upon request (No certification will be provided)
  • Unlimited phone and web support

SNG-PM-101: Preventive Maintenance – Gold Level

Includes

  • On-site preventive maintenance service visit
  • Cost of replacement parts not included and will be charged by line item
  • Temperature and optical calibration
  • Internal and external cleaning/inspection
  • Software upgrade (if available)
  • Refresher training upon request (No certification will be provided)
  • Unlimited phone and web support

SNG-PM-102: Preventive Maintenance – Silver Level

Includes

  • Remote temperature and optical calibration
  • Software upgrade (if available)
  • Webinar refresher training upon request (No certification will be provided)
  • Cost of the replacement parts is not included
  • Unlimited phone and web support
  • Soleris computer must have an internet connection available

9419SOL: Soleris On-Site Training

Service includes training or re-training of staff by a certified Soleris technician in the operation and principals of the Soleris system. Certification of training services will be provided to each participating technician. Please request in advance of Technician arrival.

Soleris Computer Tower Only

Upgraded computer (tower only) to support the Soleris data management system with the most recent Soleris software version installed. It is recommended to upgrade the Soleris computer every 5 years.